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Download asset issue - please, take a look

Hi developers,

please, can you resolve this ... i am pretty sure, that you have any bug in system, please take a closer look at this feedback/error report ... you can really easy get this error in your on-line demo if you make steps below:

- launch new "archive" from Digital assets top menu, i.e. "testik2"
- click Browse Categories (to avoid another error message after click on Browse Assets as first)
- click Browse Assets and click Add Child folder link next to /folders/ icon
- name new folder, i.e. "photos2", click OK
- click on photos2 icon
- click on Mount External Files next to icon,
- paste same path to photos as in original archive ("/home/cburkey/ .......")
- click on Save, click on Synchronize Files, after moment get message "897 new records added.", click OK

OK, now you have similar (maybe identical) structure, as in original demo "Archive" .. BUT .. if you click on any Download button at any image, you get error message "Missing Original. The original image you requested was not found ......"

So, this is different behavior between standard archive and newly created asset archive.

You have similar feedback from Ian Miller from 9.july, partially answered by Axis, please take a look at this posting too.

I am spending some days and trying (by File Manager) to find difference between original file structure and newly created file structure, but without success .. maybe will be helpful, that i am getting error message:
Could not find bean named collectionDownloadGenerator
in some cases when browsing through file tree ..

i suspects some confusion in default root -- please look at archive.xml file in archive>configuration ..

[ <!-- This property no longer works. Use the "orginalrootdirectory" property ..... ]

PLEASE .. we have entire site ready - but non-functional, as we can't download assets .... i am sure, this is not "implementing issue", but bug in system ..
Thank you very much
With best regards

Kamil

There is a bug here and we are working to fix it it now. Here is what you need to do:

in "archive/products/{yourCatalogName}/_site.xconf" you should have something like this: (if there is no _site.xconf, just create it)

Add this line to that file, within the <page> tags:

<property name="importfilepath">{path to originals here}</property>

where {path to originals} is going to be the same path that you used when you set up the "Mount External Files".

So, if your external mount was "C:\originals\photos", your _site.xconf would look like this:

<page>
<product name="My Photos" id="my_photos_"/>
<property name="importfilepath">C:\originals\photos</property>
</page>

Taylor Cornett Mon, Sep 29, 11:15 AM

Thank you Taylor, it works OK.

Kamil Tresnak Mon, Sep 29, 12:02 PM

We just checked in a fix for this. You should no longer have to set the importfilepath if you assets are located or mounted within the data/assets tree. Requires upgrade of editor and ecommerce.